Cookies Policy

1. What is a Cookie?

Our site uses technology called ‘cookies’ or other similar technology. A cookie is a small data file that is sent by our web server to your computer as soon as you access our website. The file includes a unique identification number. This ensures that the website retains your preferences (e.g. preferred language, font size and other user preferences) for a certain period of time. Cookies were developed originally as a service to provide websites with memory, for the purpose of simplifying site-user interaction and enhancing the user experience by making it more intuitive. Some cookies are essential for use of our site. They generally make the interaction between your computer and our site easier and faster. Cookies can also be used to provide the visitor with more relevant content on a website or to customise the content displayed. Finally, cookies can also be used for statistical purposes to improve understanding of how visitors use our site and the service tools we offer there.

KARL HUGO AG commits to conforming to the Belgian law of July 10th 2012 relative to various stipulations in the domain of  electronic communications and which transposes into Belgian law the whole of the European Regulation entitled ‘Telecoms Package’ which regulates communication networks and electronic services (directive 2009/140/CE, directive 2009/136/CE and regulation (CE) N°1211/2009), along with subsequent modifications. This is why we are informing you of the type of cookies we use, their objectives, the length of time they are kept and the methods in place for modifying your confidentiality parameters in order to restrict thre use of certains cookies.

When using the KARL HUGO AG website, it is recommended that you enable cookies on your computer, tablet or mobile phone. Please be aware that restricting the use of cookies may alter your browsing experience on the Internet and may prevent you from visiting the site or being able to benefit from the use of certain features.

2. What types of cookies are used by KARL HUGO AG?

a) Essential and technical Cookies

These are essential cookies for any browsing activity. These cookies are not directly accessed or stored by our site. In addition, the only data that they contain is your IP address, which is needed for you to access the Internet. These include, for example, cookies that help you navigate the site and return to previous pages, or performance cookies or load balancing cookies.

b) Functionality Cookies

In cases where it is useful, we may use functionality cookies to remember the choices you make on our site. This information is stored only on your workstation and is only used by us anonymously.

c) Statistics and performance cookies

Statistical or analytical cookies collect information about your browsing on our site and allow us to improve site usability and content and to better adapt the site to your wishes. Statistical analysis is strictly anonymous and allows us to identify, in particular, the most visited pages, the duration of visits and to identify the general patterns of use of the site. It is also a way for us to detect difficulties in browsing on our site and to evaluate the effectiveness of our service offerings.

We use Google Analytics to draw up reports on our site traffic. Google Analytics uses cookies to collect anonymous information such as your IP address, the browser and operating system you are using, the pages you visit, and the time you have spent on our site. This information is stored on Google's servers in the United States. We use the information collected by Google Analytics to make our site more interesting and useful.

By using our site, you consent to the processing of information by Google in the manner and for the purposes described above.

Google Inc. and all its subsidiaries, including Google Analytics, comply with the Safe Harbor Privacy Principles and belong to the Safe Harbor program of the U.S. Department of Commerce, thus ensuring an adequate level of protection of personal data (Decision 2000/ 520/EC of 26-7-2000).

For more information about Google Analytics and your privacy, see:

The pages you visit may also collect information using 'pixel tags' (also known as 'clear gifs'), which is shared with third parties with direct involvement in our operations. However, they do not identify you individually.

d) Third party cookies

Our site may also display cookies from third party partners or advertisers. These cookies may be relative to advertisements, statistical analyses or your interaction with your social media accounts. Third parties are advised of your visit to our site via their cookies. Through storing their cookies on your work station, these third parties may recognize you during a subsequent visit to their site. Social media cookies (e.g. Facebook, Twitter) also enable you to share the content of the website being visited on your social networks. We do, in addition, offer you the possibility of refusing these cookies at the time of visiting our site.

 3. Cookie storage period

Most of the cookies we use are session cookies. These cookies are used to facilitate the operations carried out on our site during a browsing session. Your session starts when your Internet browser screen opens and ends when it is closed. Session cookies are temporary and are deleted as soon as you close your browser.

Other cookies used are permanent cookies. They remain on your hard drive for a predefined period of time or until you erase them. They are activated every time you visit the website that placed the cookie (e.g. cookies placed by social media).

4. Cookie management

You can disable cookies and prevent them being saved by configuring your browser as appropriate. You can delete cookies already installed on your computer or mobile device at any time.

For additional information for the purpose of deleting or controlling cookies, you can use your browser's Help function. You can also get more details about cookies and how to control or delete them at Regarding the use and deletion of cookies in browsers on mobile phones and tablets, please refer to the manual for the electronic device concerned.

5. Additional information

If you have any questions or comments about cookies after reading this cookie statement, please contact us at the following address: .


6. Changes

KARL HUGO AG reserves the right to unilaterally modify its cookie policy in order to comply with the standards imposed by any applicable law. Changes will be communicated on the website. Please refer to this page from time to time for any new information that may be added to it.